Premium, chauffeur service through a single managed account.
One account. One statement. One standard of service, every destination.
Frequently Asked Questions
Everything you need to know about opening, funding, and using your One Pass transportation account.
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One Pass is a prepaid luxury ground transportation account that allows members to fund an account once and use the balance toward pre-arranged transportation, airport transfers, hourly service, events, and other approved travel needs.
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No. Your deposit is usable transportation credit. One Pass is structured as a prepaid transportation account, not a traditional fee-based membership.
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The minimum account deposit is $10,000. Larger account programs may be available for executive, family, corporate, and enterprise transportation needs.
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Once your account is funded, transportation charges are deducted from your available balance as trips are booked and completed.
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Members can book through their preferred communication method, including phone, email, or SMS. A One Pass account representative will coordinate trip details, preferences, and service requirements.
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During onboarding, One Pass collects account type, contact details, communication preferences, traveler preferences, vehicle preferences, amenities, temperature preferences, audio preferences, and first-trip details.
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Yes. One Pass can be used for pre-arranged airport transfers, including service to and from commercial airports and private aviation facilities where available.
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Yes. One Pass can support business accounts, executive travel, guest authorization, assistant access, recurring travel needs, and corporate billing preferences.
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Yes. Approved family members, guests, executives, or assistants can be authorized to book or ride under the account based on the account owner's preferences.
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After your account is created, you will set up your travel preferences, fund your account, and complete booking onboarding so One Pass can coordinate your first trip.
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Service availability depends on the destination and provider network. One Pass is designed to support pre-arranged transportation in approved service markets.
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Cancellation terms may vary based on market, vehicle type, booking type, and provider requirements. Any applicable cancellation charges are deducted from the account balance.